Terms of service

1. Bookings

A campaign is confirmed once payment is received and your ad is approved. Your campaign runs for the number of days in the package you chose, starting on the date we confirm with you.

2. Payment

Prices are in CAD and exclude HST, which is added at checkout. Card payments are processed securely by Stripe; we never see or store your full card number. e-Transfer bookings are confirmed when the transfer is received.

3. Your ad content

You confirm you own or have permission to use everything in your ad (logos, images, music, text). We review every ad and may decline or request changes to content that is unlawful, misleading, offensive, unsafe for drivers to read, or that breaks advertising standards in Canada.

4. Display & routes

We plan routes around your target area where possible. Display hours and distance vary with weather, traffic, vehicle maintenance and road conditions. Views are estimates. If the vehicle is out of service for a full day, we add that day to the end of your campaign.

5. Changes & cancellations

You can upload a new version of your ad at any time during your campaign. Campaigns cancelled before they go live can be refunded, less any payment processing fees. Once a campaign is live, payments are non-refundable. Contact us to discuss any issue — we'll always try to make it right.

6. Liability

Our total liability for any campaign is limited to the amount you paid for that campaign.

7. Contact

AlfaOne Solutions · 211 Dundas Street, London, Ontario, Canada · info@alfaonesolutions.ca · 519 852 9120